1) Identification and purpose
These Terms and Conditions govern access to and use of the website krofner.com and the purchase/use of products or services offered under the KROFNER brand, for example digital content, subscriptions, or other resources.
Contact: info@krofner.com
Complete your business details here, such as company name, tax ID number, and registered address, if you operate as a company/self-employed person and publish a “Legal Notice”.
2) Acceptance
By browsing the website or purchasing/using our services, you accept these terms. If you do not agree, do not use the website or purchase the services.
3) Purchase conditions and access to digital content
3.1) Prices and taxes
Prices are shown in euros (EUR) unless otherwise stated. Applicable taxes, for example VAT, will be shown when applicable.
3.2) Payment
Payments may be processed through an external payment gateway, for example Stripe. KROFNER does not store your full card details; they are managed by the payment provider according to its own policies.
3.3) Access
After purchase/subscription, access to the digital content is normally enabled through a link, an account, or an equivalent mechanism, for example email verification. You must keep your email address operational in order to receive transactional communications.
3.4) Personal use
The digital content is for personal use and is non-transferable, unless otherwise stated. It is not permitted to redistribute, resell, publish, or share the content, or substantial parts of it, without written authorization.
4) Right of withdrawal and refunds (EU/Spain)
If you purchase as a consumer in the EU, you generally have a period of 14 calendar days to withdraw from a distance purchase, with certain exceptions.
Digital content not supplied on a physical medium: when the supply/performance of the digital content has begun, the right of withdrawal may be excluded if you have given your express consent for the performance to begin and have acknowledged that you lose your right of withdrawal.
For your checkout, it is advisable to include a checkbox or clear text where the user consents to the immediate start and the loss of the right of withdrawal when applicable.
To request assistance regarding a purchase, write to info@krofner.com, indicating the email used for the purchase and the details of the product/service.
5) Rules of use and conduct
You agree to:
- Not use the website for unlawful purposes or in a way that infringes the rights of third parties.
- Not attempt to access systems, accounts, or databases without authorization.
- Not introduce malware, bots, or carry out attacks, for example aggressive scraping or DDoS attacks.
- Not bypass payment/access mechanisms or share credentials/access links when this is not permitted.
We may suspend or limit access if we detect abusive use or use that is contrary to these terms.
6) Intellectual property
Unless otherwise stated, the website, videos, texts, designs, trademarks, logos, and materials are owned by KROFNER or used under license. Their reproduction, distribution, or transformation without prior authorization is prohibited.
7) Availability and changes
We try to keep the service available, but we do not guarantee uninterrupted availability. We may update, modify, or remove features, content, or prices for technical, legal, or business reasons.
8) Liability
- Use of the website is at your own responsibility.
- We are not responsible for interruptions due to causes beyond our control, for example network failures or external providers.
- To the extent permitted by law, we shall not be liable for indirect damages or loss of profits.
Nothing in these terms limits the non-waivable consumer rights established by applicable law.
9) Data protection
The processing of personal data is described in the corresponding Privacy Policy. By using the website, you declare that you have read that policy.
10) Links to third parties
We may link to third-party websites. We do not control their content or policies; their use is governed by their own terms.
11) Applicable law and jurisdiction
These terms are governed by Spanish law. In the event of a dispute, and subject to mandatory consumer protection rules, the parties submit to the courts and tribunals that correspond according to law.
12) Contact
For questions or support: info@krofner.com